Frequently Asked Questions (FAQ)

Frequently Asked Questions

Does red light therapy really work?

Red and near-infrared light are commonly used in skincare and wellness routines. Results vary by person, device format, consistency, and individual skin or body needs. Lumagood focuses on practical at-home device formats and clear routine guidance rather than medical treatment claims.

Will it burn my skin? Is it safe?

Lumagood devices are light-based devices and do not use UV light. Always follow the product instructions, use recommended eye protection, and do not exceed the suggested session time. Stop use if you notice unusual discomfort, rash, or irritation.

Can Lumagood devices treat pain or medical conditions?

No. Lumagood products are not intended to diagnose, treat, cure, or prevent disease or medical conditions. If you have chronic pain, an injury, a skin condition, a light-sensitive condition, or use photosensitizing medication, ask a qualified professional before using any light-based device.

How often should I use an LED device?

Follow the instructions for your specific device. Many at-home LED routines use short, repeatable sessions several times per week. Start conservatively and adjust only if your skin and comfort level are stable.

Do I need eye protection?

Use the included or recommended eye protection whenever the instructions call for it, especially when using bright light near the face.

How do I contact Lumagood?

You can contact us at services@lumagood.com. Our company information and contact details are listed on the Contact Us page.